From the desk of Tim Steinwand – Microsoft Certified IT Professional – Enterprise Desktop Administrator

Here at DRN are always trying to keep as up to date as we can with the technology needs of our members. We had been getting quite a few inquiries to our computer repair department, requesting repairs on mobile devices, like tablets and cell phones. Since it became apparent that this was a need for our customers, we now have these services available.

Two of our technicians, Brent Grueneich and Mike Ost, have recently completed cell phone and tablet training at the renowned Cellular Repair School in Phoenix, Arizona. While there, they learned all the latest techniques and  procedures in order to repair nearly any phone or tablet. They have been trained in screen and digitizer replacement, repair of the charge port and on/off button, headphone jack replacement, liquid damage repair, along with other repairs. We are conducting these repairs at our headquarters in Ellendale.

One of the main repairs that people are requesting is cracked screen replacement. Since there are so many different devices on the market today, it is impossible for us to have screens on hand for all devices, but we are doing our best to have replacements for the most popular phones of today, including almost all iPhones and Samsung Galaxy’s.

If you have a cracked screen and know the brand and model of your phone, you can call our Technical Assistance Group, at 344-5000, to find out if we have a replacement on hand for your phone. If we have the screen on hand, we can replace the screen usually within 45-60 minutes. If we do not have the screen on hand, we can usually have it within 2 business days, so you could continue to use your phone (if not damaged too severely) until the screen arrives.

If you are wondering about prices for the repairs, the cell phone/tablet parts market is extremely volatile, so prices for parts go up and down in extremes daily, so we do not have definite parts prices set. Our labor rate for Cell Repair is $80/Hr., give us a call for an estimate of the current cost to repair

Other services our DRN ReadiTech division provides are: Computer virus and malware removal,computer hardware replacement or upgrades and data transfer. Our technicians can also assist youwith assessing any new computer needs that you have, as we have weekly computer specials to get you into the exact machine that you would need

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